FAQ
Frequently asked questions
Quick answers to common questions about our platform, services, and process.
General
Nexure Lab is a software development company that builds websites, business platforms, and mobile apps. We work on everything from corporate websites and eCommerce stores to full ERP systems covering inventory, POS, accounting, and online sales - all built around what a business actually runs on day to day.
We work with businesses of different sizes and industries - from professional service firms and car rental companies to retail and multi-branch operations that need inventory, POS, and accounting tied together. If your business runs on a mix of manual processes and disconnected tools, we can likely help.
Both, depending on your needs. We have Nexpro, our in-house ERP and eCommerce platform, ready to deploy and configure for businesses that want inventory, POS, accounting, and an online store working together out of the box. We also build fully custom websites and applications when a business needs something tailored from the ground up.
Yes. Alongside web platforms, we build native mobile apps — for example, our Nexpro mobile app is built with Flutter and connects to the same backend as the web ERP system, so operations like POS and inventory stay in sync across web and mobile.
Pricing
Pricing depends on the scope - a corporate website, an eCommerce store, and a full ERP deployment all have very different costs. We provide a quote after understanding your requirements, so the price reflects exactly what you need rather than a one-size-fits-all package.
We typically work on a fixed project price agreed upfront after scoping, so you know the total cost before work begins. For ongoing support or feature additions after launch, we can also work on a retainer or hourly basis if preferred.
Yes. We start with a discovery conversation to understand your business and requirements before providing a quote - there is no cost or obligation at this stage.
Hosting, domain renewal, and any third-party services (payment gateways, SMS, etc.) are ongoing costs outside our development fee. If you choose an ongoing support/maintenance plan with us, that is billed separately and optionally.
Support
Yes. Every project includes a post-launch support period to fix any issues that come up. Beyond that window, we offer ongoing maintenance plans for updates, monitoring, and feature requests.
You can reach us directly through WhatsApp, email, or the contact form on our website. For active support-plan clients, we also provide a direct line for faster response on urgent issues.
We aim to respond to support requests within one business day. Critical issues affecting a live site or system are prioritized and addressed as quickly as possible.
Yes, our systems are built with an admin panel so you can manage content, products, orders, and settings yourself without needing a developer for everyday changes. We provide guidance or documentation to help you get comfortable with it.
Technical
We primarily build with PHP/Laravel and MySQL on the backend, with modern frontend stacks including Vue.js, Nuxt, React, and plain HTML/CSS/JavaScript depending on the project. Mobile apps are built with Flutter for a single codebase across platforms.
Yes, every website and admin panel we build is responsive and tested across mobile, tablet, and desktop screens.
Nexpro supports integrations such as payment gateways, marketing pixels (Meta, Google Analytics, Google Tag Manager, TikTok), and can be extended with custom integrations depending on your business needs.
Yes. We follow standard security practices including role-based access control, encrypted passwords, and secure hosting configurations, so only authorized users can access sensitive business or customer data.
Yes. Nexpro supports multi-warehouse and multi-branch operations, with stock transfers, per-warehouse staff access, and consolidated reporting across all locations.
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